Florence Utilities warns of phone scam

FLORENCE – Florence Utilities officials are cautioning customers about a phone scam targeting customers.
According to a release from the city of Florence, the caller demands bill payment and threatens to disconnect service.

“Please be advised that Florence Utilities will NOT call customers to ask for payment information over the phone,” the release states. “If you have any concerns about your utility account, please call our Customer Service at 256-760-6512. If you are ever have a question about a scam call or someone at your door, call the Florence Police Department at 256-760-6610 or 911.”